Privacy Policy

Green Circle Feeds is a family-owned animal feed business operating across the United Kingdom. Our registered address and full company details are available on request by contacting us at [email protected].

This privacy policy explains how we collect, use, store and protect any personal information you provide to us when using our website or contacting us directly.

We may collect the following personal information when you use our website or get in touch with us:

• Your name, email address and telephone number when you submit an enquiry or request a quote via our contact form.

• Your IP address and browser information, collected automatically when you visit our website for the purposes of website analytics and security.

• Any additional information you choose to provide in the body of a message or enquiry.

We do not collect sensitive personal data and we do not knowingly collect personal information from children under the age of 16.

We use the personal information you provide solely for the following purposes:

• To respond to your enquiry or quote request in a timely and relevant manner.

• To provide you with information about our products and services where you have requested it.

• To improve the performance and content of our website based on aggregated, anonymised usage data.

We will never sell, rent or share your personal information with third parties for marketing purposes.

We process your personal data on the following legal bases under the UK General Data Protection Regulation (UK GDPR):

• Legitimate interests: to respond to enquiries and manage our business relationships with customers and prospective customers.

• Consent: where you have explicitly opted in to receive marketing communications from us.

You have the right to withdraw consent at any time by contacting us at [email protected].

Our website uses cookies to improve your browsing experience and to help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: required for the website to function correctly and cannot be disabled.

• Analytics cookies: used to collect anonymised information about how visitors interact with our website. These are only set with your consent.

You can manage your cookie preferences at any time using the cookie consent banner displayed when you first visit our site, or by adjusting your browser settings.

We retain personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law.

Enquiry and contact form data is typically retained for up to 24 months, after which it is securely deleted unless an ongoing business relationship requires otherwise.

Under UK GDPR, you have the following rights in relation to your personal data:

• The right to access the personal data we hold about you.

• The right to request correction of inaccurate or incomplete data.

• The right to request erasure of your personal data in certain circumstances.

• The right to object to or restrict our processing of your data.

• The right to data portability.

To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within 30 days.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

We may use trusted third-party service providers to assist with website hosting and analytics. These providers are contractually obligated to handle your data securely and in accordance with UK GDPR.

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss or disclosure.

However, no method of transmission over the internet is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Any updates will be published on this page with a revised effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully. Visit www.ico.org.uk for further information.